I.T. but friendlier…
About PXL

This is Who We Are
Unlike other companies, we do not compromise ourselves for “shareholder value.” As the C.E.O., I am not here for the money, and I never will be. I am here to do good things, and I really, really, genuinely care about every one of our clients.
This is to show how we are not a normal MSP. We are better. This is how we prove it.
1. Even when dealing with extremely technical issues, we respond and act like real people.
We do not corporate-speak, and do not ever go “full nerd” unless asked to. We prefer to communicate with humility and humor wherever we can.
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2. We operate different than other MSPs
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3. We are extremely selective about PXL staff.
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If that’s not an option, we hire top-tier talent and give them a platform to be great and affect real change. When we hire less experienced staff we are committed as a team to ensure our new hires receive the training they require and are being set up for success. We strive to be a low-stress environment and have never had a staff member quit or be fired.
4. We operate across Canada
5. We do not have a help desk and there is no outsourcing.
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If they are both sick? Clients have automatic access to everyone on staff including myself. We call this “Triage,” and it replaces a helpdesk. It is simply more efficient and pro-customer. There is a lot of efficiency to be gained when the staff that are dealing with clients are given the chance to build a relationship with the client.
PXL Systems
We suit your needs. Not simply fitting clients into packages.
I.T. Services tailored to best suit the needs of your organization, however large or small.
Sensible support, keeping budgeting simple and on target.
